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Teams across Türkiye run on MonoChat.
From charities to clinics, hotels to municipalities: read how teams in Türkiye use MonoChat. The full stories are on monochat.ai.
Teams across Türkiye run their conversations on MonoChat
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Umut Var Association
Humanitarian aid · Istanbul, TürkiyeUmut Var runs donor communication on WhatsApp and Instagram in MonoChat: questions, donation information, confirmations and impact updates. More than 21 million messages and 6,600 campaigns have gone through the platform.
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Tatilox
Online travel agency · Mersin, TürkiyeTatilox uses MonoChat’s AI tools to let travellers search, filter and book stays in chat, on WhatsApp, Instagram and its website. Over 3.3 million messages and nearly 100,000 AI actions have run through the platform.
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Sports Digitale
Digital sports media · TürkiyeSports Digitale’s WhatsApp AI assistant gives fans live scores, statistics and fixtures for Turkish Super League matches, powered by Opta data. The assistant has run more than 16,000 data lookups.
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Little Caesars
Pizza restaurant chain · TürkiyeLittle Caesars answers common customer requests on WhatsApp with rule-based bots and escalates the rest to customer representatives in MonoChat. More than 150,000 messages have gone through the platform.
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Mepa Otomotiv
Car dealership group · Istanbul, TürkiyeMepa Otomotiv identifies what each customer needs in WhatsApp, routes the conversation to the right team and sends targeted vehicle and service campaigns. More than 51,000 conversations have gone through MonoChat.
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Bodrum Holiday Call Center
Tourism call center · Bodrum, TürkiyeBodrum Holiday’s call center team works inbound tourism enquiries and reservations on WhatsApp in MonoChat, with conversations routed to available agents. More than 750,000 messages have gone through the platform.
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Pera Palace
Historic hotel · Istanbul, TürkiyePera Palace answers guest enquiries and reservation requests on WhatsApp, with every conversation in one MonoChat inbox and visible in reports.
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Robin Clinic
Clinic · Istanbul, TürkiyeRobin Clinic collects appointment requests and patient information on WhatsApp, Instagram, TikTok and Messenger, with forms that gather the details before the team replies.
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Elegan Estetik
Aesthetic clinic · Kayseri, TürkiyeElegan Estetik automates consultation requests and follow-ups on WhatsApp and Instagram with AI and intake flows. More than 160,000 messages have gone through MonoChat.
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Yeryüzü Çocukları Derneği
Children’s humanitarian aid · Istanbul, TürkiyeYEÇED manages donor communication and campaigns on WhatsApp in MonoChat, with automated donor journeys and more than 100 campaigns sent.
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Sebep Ol Derneği
Humanitarian aid · Istanbul, TürkiyeSebep Ol shares campaigns and donation confirmations with its supporters on WhatsApp in MonoChat. Close to 900,000 messages have gone through the platform since January 2026.
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İyilik Vakti Association
Humanitarian aid · Ankara, Türkiyeİyilik Vakti runs donor communication and donation workflows in MonoChat and re-engages past donors with targeted campaigns. More than 210,000 messages have gone through the platform.
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Bezen Store
Modest fashion e-commerce · Istanbul, TürkiyeBezen Store centralises Instagram and WhatsApp conversations, sells products with AI assistants and alerts its team about low stock on WhatsApp. More than 330,000 messages have gone through MonoChat.
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Merhamet Yolu Association
Humanitarian aid · Batman, TürkiyeMerhamet Yolu centralises donor communication, automates donation processes and gives instant answers to donor questions in MonoChat.
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Sanatla Randevu
Art tours & events · TürkiyeSanatla Randevu manages tour enquiries and booking communication on WhatsApp with automated flows. More than 170,000 messages have gone through MonoChat.
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Yurtdışı Tatil Fırsatları
Travel agency · TürkiyeYurtdışı Tatil Fırsatları handles travel enquiries on WhatsApp and Instagram with an AI assistant that shares offers instantly.
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Entacars Rent a Car
Car rental · Istanbul, TürkiyeEntacars runs bulk WhatsApp campaigns to promote special offers and drive reservations through direct customer engagement.
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SneaksNet
Sneaker e-commerce · Istanbul, TürkiyeSneaksNet manages sneaker sales and pre- and post-purchase support across WhatsApp, Instagram, TikTok and Messenger. More than 300,000 messages have gone through MonoChat.
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Ace Avto Chery
Car dealership · Sarıyer, Istanbul, TürkiyeAce Avto Chery manages vehicle enquiries, test drive requests and service appointments on Messenger, Instagram and WhatsApp, with leads captured and routed automatically.
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Adonis Çiçekçilik
Florist & landscaping · Beşiktaş, Istanbul, TürkiyeAdonis Çiçekçilik receives flower orders and delivery details through a chat-based ordering flow on WhatsApp.
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Fenerbahçe Sports Club
Sports club · Istanbul, TürkiyeFenerbahçe serves fans and members on WhatsApp with personalised bots connected to its CRM, and reaches them with broadcast announcements.
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Keçiören Municipality
Municipality · Ankara, TürkiyeKeçiören Municipality collects citizen requests on WhatsApp, Instagram and Facebook, analyses them automatically with AI and keeps citizens informed throughout the process.
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İzmir Ekol Hastanesi
Hospital · İzmir, Türkiyeİzmir Ekol Hastanesi handles international patient admission on WhatsApp with multilingual intake, appointments and patient tracking in one inbox.
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MNG Turizm
Tour operator & travel agency · TürkiyeMNG Turizm brings WhatsApp, Messenger, Instagram and website chat into one MonoChat inbox for its sales team. More than 1.2 million messages have gone through the platform.
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Callony
Remote call center · TürkiyeCallony’s remote agents handle sales and support conversations for its clients on WhatsApp and Instagram in a shared MonoChat inbox. More than 1.3 million messages have gone through the platform.
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İyilik Yolu Association
Humanitarian aid · Istanbul, Türkiyeİyilik Yolu runs donor communication on WhatsApp, Instagram and Messenger in MonoChat, with a team of more than 20 people. Close to 8 million messages have gone through the platform.
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Gönüllü Vesileler Association
Humanitarian aid · Adana, TürkiyeGönüllü Vesileler manages supporter conversations on WhatsApp and Instagram in MonoChat, with close to 10 million messages since August 2025.
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Uluslararası 7 Kıta Association
Humanitarian aid · Istanbul, TürkiyeA young association, 7 Kıta has used MonoChat since December 2025 to talk with supporters on WhatsApp, Instagram and Messenger. More than 4.8 million messages have gone through the platform.
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Hayır Kapısı Association
Humanitarian aid · Üsküdar, Istanbul, TürkiyeHayır Kapısı talks with supporters on WhatsApp, Instagram and Messenger and keeps them informed with frequent campaigns. More than 3.4 million messages and 2,000 campaigns have gone through MonoChat.
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ERA Koleji
K-12 school network · Istanbul, TürkiyeERA Koleji communicates with parents and prospective families on WhatsApp in MonoChat, with more than 670 campaigns sent since June 2026.
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English Time
Language school chain · TürkiyeEnglish Time uses WhatsApp in MonoChat to reach students and prospects with course information and campaigns, with several branches on the platform.
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Let’s Club
Sports & wellness club · Ataşehir, Istanbul, TürkiyeLet’s Club communicates with members and prospective members on WhatsApp in MonoChat, with campaigns and replies in one inbox.
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Op. Dr. Onurkan İdacı
Aesthetic & plastic surgery · Çankaya, Ankara, TürkiyeThe clinic answers prospective patients on Instagram, WhatsApp and Messenger with an AI assistant, and the team takes over for consultations. More than 500,000 messages have gone through MonoChat.
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Dr. Gökhan Gökler
Dermatology · Istanbul, TürkiyeThe practice answers patients on WhatsApp, Instagram and Messenger from one MonoChat inbox. More than 330,000 messages have gone through the platform.
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Oto Seç
Automotive group · Diyarbakır, TürkiyeOto Seç answers customers on three channels with an AI assistant that has run more than 4,600 actions, and passes ready buyers and renters to its team.
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