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Bulk messages and campaigns

Campaigns to customers who agreed, with approved templates, on time.

Filter customers in the CRM, pick an approved WhatsApp template and schedule the send. See for every recipient whether the message was sent, delivered and read, and stop a send that is still running.

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What bulk messaging includes

  • Filtered recipients

    Choose recipients by tag, profile field or Opt-in answer.

  • Template, message or flow

    Send an approved template, a normal message, or start a flow for each recipient.

  • Scheduling

    Schedule a send for later; it shows as Scheduled.

  • Status per recipient

    Sent, delivered, read or failed, with the reason.

  • Stop a send

    Stop a running send; unprocessed recipients are cancelled.

  • Send by API

    Send bulk templates from your own system with your own reference ID per recipient.

Before you send campaigns in Türkiye

Commercial electronic messages need the recipient’s consent, and sending must stop within three business days of a refusal; Meta also asks you to message only people who opted in.

  • Record consent with the Opt-in step
  • Send bulk messages to customers whose Opt-in is Yes
  • Marketing templates to +90 numbers: $0.0109 (Meta, 1 Oct 2026)
  • A checklist, not legal advice

How to set it up

  1. Get the template approved

    Submit your WhatsApp template to Meta from MonoChat.

  2. Pick recipients

    Filter in the CRM and select customers who agreed.

  3. Schedule and track

    Schedule the send and follow results per recipient.

Step by step in the help center

FAQ

Frequently asked questions

Short answers. Message us on WhatsApp for anything else.

What does a WhatsApp campaign cost in Türkiye?

Meta charges $0.0109 per delivered marketing template and $0.0009 per utility template to +90 numbers (rate card effective 1 October 2026), billed to you directly. Growth includes 100,000 outgoing messages a month in your MonoChat plan.

Does MonoChat register consents in İYS?

No, not today. It records consent on the customer profile with the Opt-in step and lets you send only to customers who agreed.

Can I stop a send halfway?

Yes. Unprocessed recipients are cancelled; messages already sent are not recalled.

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