AI agents
An assistant that answers from your knowledge and leaves the rest to your team.
Your assistant learns from your website, documents and FAQs and answers each customer in their own language. It reads real data such as orders, bookings or stock from your systems through tools, and hands a conversation to your team with its history when a person is needed.
Can I take the rental car to the Greek islands?
23:51
That depends on the rental terms, so our team should answer it. I have noted your request; they will get back to you first thing in the morning.
23:51
OK, thanks.
23:52
How you set it up
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Knowledge base
Upload your website, documents and FAQs. MonoChat Start writes the knowledge base from your site in two minutes.
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Your choice of model
OpenAI, Anthropic, Google or your own endpoint, with main, fallback and fast roles; with your own key MonoChat adds no markup.
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Tools and MCP
AI scopes, functions and MCP tools let the assistant read order status, stock or bookings from your systems.
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Your agent framework
The AI Agent node runs MonoChat’s own engine, the OpenAI Agents SDK, the Claude Agent SDK, OpenAI’s Agents API, Claude Managed Agents or an agent on your own server.
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Run budget
Limits on model calls, tool calls, tokens, time and retries for every run.
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Handover
When it does not know, or the customer asks, the conversation moves to your team with its history.
You stay in control
Whatever harness you use, every model call goes through MonoChat, the budget applies to every run and every run is recorded.
- Every run recorded in AI Agent Runs
- Your own API key, no markup
- Ready assistants in the sector apps
- Answers in the customer’s language
How to set it up
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Connect a model
Add your AI model or your own key.
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Add knowledge
Upload your site, documents and FAQs.
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Put it in a flow
Add the AI Agent node and set the handover rule.
FAQ
Frequently asked questions
Short answers. Message us on WhatsApp for anything else.
What if it gets something wrong?
It answers from your knowledge base and tools. Apps such as MonoChat Start never say what is not written down and take a message instead.
Can I use my own OpenAI key?
Yes. With your own key MonoChat adds no markup on model usage.
How good is it in Turkish?
It answers in the language the customer writes in; quality depends on the model you connect.
Start today
Every customer conversation in one place.
Connect your first channel in minutes. The Basic plan is free with 1,000 outgoing messages a month.
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