Your customers in Türkiye are on WhatsApp. Answer them there, in Turkish.

• A team in Türkiye

  Onboarding and support from our teams in Istanbul and Samsun, in Turkish and English.

• Official Meta Business Partner

  Your own number on Meta’s WhatsApp Cloud API. Meta bills message fees to you directly, and MonoChat adds no markup.

• Turkish payment providers

  iyzico, Paywall, Vakıfbank Sanal POS, İşyerimPOS and UniqoPay are built in. Payment links go out in the chat.

• Your data on your servers

  On the Enterprise plan MonoChat runs on your own servers, so conversations, customers and reports stay with you.

• E-commerce

  Let AI answer order, shipping and return questions, and bring abandoned carts back.

• Stores and chains

  Stock per store, click & collect, loyalty points and campaigns in the chat.

• Clinics and health tourism

  A patient coordinator for dental, aesthetic, hair transplant and eye clinics, in every language.

• Beauty salons

  Bookings on WhatsApp and Instagram around the clock, reminders and returning clients.

• Gyms and studios

  Class bookings, free trials and waitlists for pilates, yoga and fitness.

• Real estate agencies

  Matching listings as WhatsApp cards, viewings with reminders and a lead-source report.

• Education

  An admissions office and fee reminders for language schools, course centres, schools and universities.

• Hotels and travel

  Real room rates, deposit links, tours and transfers, and guest requests during the stay.

• Car dealers and workshops

  Your stock as cards, test drives, service bookings and extra work approved with one tap.

• Car rental

  Real prices for the dates asked, licence and ID photos in the chat, pick-up and return reminders.

• Charities and foundations

  Campaigns, donations in the chat, receipts and field photos straight to each donor.

• Municipalities and public bodies

  Citizen requests with photo and location, routing to departments, appointments, announcements and surveys.

All sectors

• Consent recorded

  The Opt-in step in flows saves the customer’s Yes or No on their profile.

• Send to those who agreed

  Schedule a bulk message and limit recipients to customers whose Opt-in is Yes.

• Registered SMS sender

  Twilio SMS can be connected with an alphanumeric Sender ID or a Messaging Service.

This is a checklist, not legal advice. Confirm your obligations with your legal adviser.

• 29 October 2026

  WhatsApp Business API in Türkiye: costs, setup and data for foreign companies (2026)

  Meta’s current rates for +90 numbers, the free message windows, keeping the WhatsApp Business app on the same number, and where your data lives.

• 29 October 2026

  SMS to Türkiye: unregistered sender IDs are blocked from 18 November 2026

  From 18 November 2026, SMS from unregistered alphanumeric sender IDs will be blocked on Turkish networks, according to Twilio. Registration takes about two weeks.

• 29 October 2026

  İYS and commercial messages in Türkiye: a checklist before you send campaigns

  Commercial message consent, İYS registration, the three-business-day rules and consent on WhatsApp: what to check before a campaign to Turkish customers.

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