E-commerce
Shop Assistant
Selling to Türkiye means questions about sizes, shipping (kargo) and returns arriving on WhatsApp and Instagram, often late in the evening. MonoChat’s AI assistant finds the product, sends a checkout link and tracks the order, and hands the rest to your team with the full history.
What it does
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Product cards and checkout links
Shoppers ask for a product, size or colour and get cards with a photo and price. Buy opens your store’s own checkout with the items already in the cart.
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"Where is my order?" answered
The assistant finds the order by its number or the shopper’s phone and shares its status, the tracking link and the order page.
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Cart reminders
Up to three polite reminders at the times you choose, with a Complete my order button. Add a discount code to the last one if you like.
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Shopify or your own platform
Connect Shopify, or any other platform through the API. Product search in a Ticimax store is done by the CompanyAI app.
Screens
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