Stores and chains
Store Assistant
Before they visit, shoppers ask on WhatsApp whether an item is in stock, which store is closest and whether it can be held. Store Assistant answers per store, reserves the item and gives a code to pay at the till.
What it does
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Stock in every store
In stock, only a few left or out of stock at each store, without numbers unless you allow them.
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Click & collect
The shopper reserves an item, picks the store, gets a code and pays at the till. The item is held for the time you set, with a reminder before the hold ends.
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A loyalty club that runs itself
Points on every purchase, tiers by spend and rewards that turn points into coupons. Shoppers join and check points in the chat, and get a birthday gift.
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Order tracking and campaigns
"Where is my order?", QR codes and campaign messages in the same app.
Screens
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Every customer conversation in one place.
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